Return and refund

At Grant Journeys, we strive to provide the best quality travel essentials for your convenience and comfort. If for any reason you are not completely satisfied with your purchase, we are here to assist you with the return or refund process.

Returns:

• Returns are accepted within 14 days of delivery, provided the product is unused, in its original condition, and with all tags and packaging intact.
• To initiate a return, please contact our customer service team at [email protected] with your order number and the item you wish to return.

• Return shipping costs are the responsibility of the customer unless the product is defective or damaged during delivery.
• Once your return is processed, we will issue a refund in the form of cash or an equivalent exchange.

Refunds:

• Refunds are processed after the return is received and inspected.
• A full refund will be provided for any defective or damaged items received.
• Refunds will be issued to your preferred method of receiving funds. Since we offer cash on delivery as our only payment method, refunds will be processed in cash.

If you have any questions or need assistance with a return or refund, please do not hesitate to contact our customer support team at [email protected].